ARC Improves Financial Operations

Aspect Moves to the Cloud to Improve Performance and Team Efficiences

When a world-leading enterprise cloud contact center and workforce optimization solution provider, Aspect Software, needed to upgrade and migrate their Hyperion Planning solution to the cloud, they turned to Strafford Consulting.

Strafford was selected to help Aspect upgrade their Hyperion Planning applications and migrate their existing finance functions and operations to the cloud – the Strafford Private EPM Cloud. By upgrading their existing apps and migrating to the cloud, they have improved application performance, team efficiencies and have less reliance on IT and other internal resources.

"We had a great experience. This is obviously what Strafford does and they do it exceptionally well and they did a great job of building a partnership. They do a great job of building confidence in their capabilities and then they live up to what they say they are going to do."

~ Stefanie, Senior Director of IS Solutions Delivery, Aspect Software

Challenge

Aspect had an aging infrastructure around their Hyperion environment. They needed to upgrade so they felt it was also a great time to modernize their environment and move to the cloud.

Solution

Upgrading Hyperion Planning and moving it to the cloud not only made economic sense but it would improve system accessibility and minimize downtime. Strafford consultants set up both the development environment and the production environment, and then began the process of exporting all of Aspect's data from the existing on-premises environment into the new upgraded environment. After making all the changes and tweaks that were necessary to get the results the FP&A team needed, the Strafford team set up the cloud infrastructure.

"[Strafford] also advised us on process improvements on some of the things we were doing as we were going along. And, they helped me with scripts and mapping in the new environment, too."

~ Kathy, Hyperion System Administrator

Results

With Aspect employees spread across several time zones, having a cloud-based solution makes the system faster and more reliable. What's more Aspect now has support and maintenance resources to draw on and Strafford is available when they need them. Just some of the results Aspect has seen include:

  • Improved App Performance
  • Greater User Adoption
  • Faster FP&A Month End Close Cycles
  • A Scalable Environment
  • Finance Owned and Almost Zero Reliance on IT

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