Hyperion Enterprise and Citrix Optimization

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We have received many requests lately from clients to please help them evaluate their Citrix environment.  Many clients have struggled with poor performance and/or connectivity issues and are not sure how to fix the problem(s).  There are several areas that we would evaluate for you to provide you with information on running an optimum environment for your Hyperion Enterprise application.  Below is a list of some of the areas we review when doing a Citrix evaluation:

• What are the specifications of the server(s)? Are they robust enough for the current environment you are trying to operate?
• How many users are typically logged into the system? This number is a major factor in determining how your Citrix environment should be set up.
• How is your network installed? What is the location of your servers vs. the location of the users on the network? How many are connecting internationally vs. domestically?
• Is your farm load-balanced? Has it been testing? Does it work correctly?
• How are your Hyperion applications published? There are optimum ways to publish the application in order to provide the best connectivity.
• What are the configurations of the servers - both application and Citrix? There are certain configurations that should be set that will prevent your application from data corruption and optimize performance.
• How are your backups being done? Is that process interfering or effecting your environment in any way? Enterprise is not a 24x7 application, therefore, typical IT backup procedures cannot be used.
• Are you using Hyperion Retrieve, VBA Retrieve or Analyst? Which one should you be using? How should it be used properly? I can share with you the best practices when using these products.
• Lastly, have you possibly outgrown Hyperion Enterprise? There is a more robust product called Hyperion Financial Management (HFM) that is also available for financial consolidation. Both Enterprise and HFM are excellent products, however, they do have different benefits. 

If you are currently struggling with any of these issues or you have asked yourself any of these questions, please don't hesitate to contact us.  We would be very happy to assist you in making sure your environment is not only highly functional but also highly efficient.  Having an efficient consolidation system is a competitive advantage.

Posted by Strafford BI Consultant on Thu, Feb 21, 2008